Car Dealers & OEMs

Trade-In Appraisal & Vehicle Purchasing

The trade-in desk is where data accuracy matters most. A wrong identification means a wrong valuation - and by the time you discover the error, it’s already cost you.

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• Instantly identify the exact vehicle from a rego lookup - no reliance on the customer’s description of their own car

• Run stolen, write-off, and PPSR checks before making an offer - catch risk factors that should discount or disqualify the vehicle

• Access detailed specs to differentiate between variants that look similar but price differently

• Use build and compliance dates to catch age-related discrepancies that affect value

• Support consistent appraisal standards across multiple dealership locations

Sales & Customer Delivery

When a customer is sitting in front of your sales team, speed and confidence matter. Verified vehicle data makes the interaction faster and builds trust.

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• Auto-populate sales documentation with verified vehicle details from a single rego or VIN lookup

• Provide customers with transparent vehicle history - registration, write-off, PPSR, and ADAS data - building confidence at point of sale

• Display EV charging specs, warranty status, and safety features in customer-facing presentations

• Confirm registration status before handover to avoid delivering an unregistered vehicle

• Support online sales channels with the same verified data that powers your showroom

Finance & Insurance (F&I)

The F&I office depends on accurate vehicle data for loan applications, PPSR registrations, insurance quotes, and compliance documentation. Errors here create legal and financial exposure.

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• Populate finance applications with verified vehicle identity, specs, and valuation data

• Register security interests on the PPSR with correct VIN, make, model, and variant details - inaccurate registrations may be unenforceable

• Run PPSR checks on trade-ins to confirm no existing encumbrances before completing the deal

• Support accurate insurance quoting by providing verified specs, ADAS features, and write-off history

• Maintain audit-ready records with timestamped, structured data from every vehicle transaction

VFACTS Reporting & Compliance

VFACTS reporting requires exact make, model, and variant data for every new vehicle sale. Getting it wrong means inaccurate industry data and potential FCAI compliance issues.

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• Verify make, model, series, and variant against NEVDIS before submitting VFACTS sales data

• Confirm build and compliance dates to ensure correct model-year reporting

• Meet consumer protection obligations by checking and disclosing write-off, stolen, and PPSR status on used vehicles

• Run batch audits across stock to identify vehicles with incorrect or incomplete records

Workshop & Service Department

When a vehicle arrives for service, the workshop needs accurate specs to plan the job, order parts, and quote the customer. A rego lookup gives them everything in seconds.

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• Understand if the vehicle is currently registered and road legal before it enters the service department

• Auto-fill repair orders with verified vehicle specifications from a rego lookup

• Identify ADAS features that affect service scope - calibration requirements, sensor locations, camera systems

• Check warranty status to confirm whether the repair is covered before authorising work

• Retrieve EV and battery data for electric vehicles entering the workshop

• Speed up the service booking process by auto-populating vehicle details and service intervals

Stock Management & Remarketing

Clean, accurate stock records improve listing quality, reduce time-on-yard, and support better pricing decisions across your used vehicle inventory.

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• Auto-populate stock listings with verified specs, reducing manual data entry and listing errors

• Confirm write-off and stolen status before listing a vehicle for sale - protect your dealership’s reputation

• Use OEM paint codes to verify original colour and identify vehicles that may have been resprayed

• Run batch lookups across your entire yard to audit stock data quality and flag inconsistencies

• Support classified and marketplace listings with structured, accurate vehicle data that improves buyer engagement

OEM & Distributor Operations

For OEMs and national distributors, vehicle data accuracy at scale is non-negotiable. From warranty administration to recall management and network compliance, the data must be right.

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• Verify registration details across the dealer network to ensure VFACTS accuracy and compliance

• Support warranty administration with verified build dates, compliance data, and VIN validation

• Track vehicle distribution by registration locality for network planning and marketing

• Monitor dealer stock accuracy with batch audits that cross-reference NEVDIS records

• Enrich CRM and customer databases with accurate vehicle specifications for targeted communication

Floorplan Finance Monitoring

For floorplan finance providers working with dealer networks, InfoAgent offers a vehicle monitoring service that helps you keep track of assets without visiting the yard.

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• Monitor registration status and locality changes across your floorplan portfolio to detect when vehicles have been sold

• Receive alerts when a vehicle’s registration details change - indicating a sale that should trigger repayment

• Reduce the cost and frequency of physical audits by supplementing them with data-driven monitoring

• Confirm vehicle identity and encumbrance status remotely, across multiple dealer locations

This service is specifically designed for floorplan lenders and asset managers who need continuous visibility over dealer inventory without the overhead of on-site inspections.