Step 1
Customer enters a rego plate or VIN
Step 2
InfoAgent returns verified vehicle identity, specs, and risk data in < 300ms
Step 3
Your system pre-fills forms, personalises the experience, and moves the customer forward instantly
No manual entry. No guesswork. No asking customers for information your system should already have. Just a clean, fast experience built on data your team can trust.
In Practice
Here’s how a single rego lookup from InfoAgent transforms the customer experience across common digital journeys:
Digital
Journey
Without
InfoAgent
With
InfoAgent
Insurance quote
Finance application
Parts ordering
Trade-in appraisal
Vehicle listing
Service booking
Fleet onboarding
Customer manually enters make, model, year, engine. Errors lead to mis-quoted premiums. High form abandonment.
Applicant types vehicle details into a long form. Staff verify and correct after submission. Loan processing slows.
Customer guesses at year, model, or engine variant. Wrong part is ordered. Returns and re-orders cost time and margin.
Dealer manually looks up specs, checks multiple portals for write-off and PPSR status. Appraisal takes 10–15 minutes.
Seller enters details manually. Errors in specs, variant, or colour reduce buyer trust and engagement.
Customer asked to provide vehicle details by phone or form. Service advisor re-enters into workshop system.
Fleet admin manually enters each vehicle’s details from purchase docs. Data inconsistencies compound across the fleet.
Customer enters rego. Vehicle details pre-fill instantly. Quote is accurate from the first interaction. Conversion improves.
Rego lookup populates the application with verified identity, specs, and risk data. Staff review a clean, pre-filled record.
Rego lookup returns exact make, model, variant, and engine config. Right part matched first time. Fewer returns.
One rego lookup returns identity, specs, risk flags, and valuation data. Appraisal is done in seconds, with confidence.
Listing auto-populated with verified data. Accurate specs, correct variant, consistent formatting across all listings.
Rego entered once. Vehicle specs, ADAS features, and warranty status flow into the booking and repair order automatically.
Bulk rego or VIN lookup populates fleet records with verified, standardised data from day one.
In every case, the pattern is the same: replace manual input with verified data, and the experience gets faster, more accurate, and more trusted.
Better Customer Experiences
The richness of the experience you can deliver depends on the breadth of data you have access to. Our API returns the full set of vehicle data points that modern digital journeys demand:
Data Category
How It Improves the Customer Experience
Vehicle Identity
Instant, verified make, model, series, variant, and body type from a rego lookup. The foundation of every pre-filled form and every accurate quote.
Build & Compliance Dates
Year of manufacture and compliance date - used to calculate warranty eligibility, insurance brackets, and vehicle age without asking the customer.
Engine & Drivetrain
Cylinders, fuel type, transmission, and drive type. Powers parts matching, service scheduling, and accurate quoting without manual entry.
Registration Status
Confirms whether the vehicle is currently registered - important for insurance renewals, compliance checks, and CTP workflows.
ADAS Features
Safety system presence per vehicle. Allows insurers to factor ADAS into quotes, repairers to plan calibration, and platforms to display richer vehicle profiles.
EV & Charging Data
Battery capacity, plug type, range, and charging speeds. Essential for EV-aware quoting, onboarding, and customer communication.
Warranty & Service
Remaining warranty coverage and service intervals. Enables service reminders, warranty-aware quoting, and post-sale customer tools.
PPSR / Encumbrance
Existing financial interests. Surfaces risk flags in buyer-facing journeys and enables transparent vehicle history displays.
Written-Off & Stolen Status
Flags that protect buyers, lenders, and platform operators. Surfacing these early builds trust and prevents post-transaction disputes.
Registration Locality
Where the vehicle is registered - used for location-aware quoting, regional compliance, and freight or delivery calculations.
OEM Paint Codes
Exact colour data for repair quoting and listing accuracy. A small detail that signals precision to the customer.
Current & Residual Valuation
Pricing data that supports trade-in appraisals, finance pre-approvals, and marketplace price guidance - all visible to the customer in real time.
Delivered via API in the format your systems expect. Query by rego, VIN, or chassis number. Combine datasets in a single call. Choose exactly which fields your front end needs - we’ll tailor the response.
Use Cases
Any business with a customer-facing vehicle interaction benefits from verified, real-time data at the point of engagement. Here’s how different industries use InfoAgent to build better digital journeys.
Insurance Platforms
The quoting experience is the first impression. When it’s fast, accurate, and effortless, conversion improves. When it’s not, customers leave.
-
Pre-fill quote forms with a single rego lookup - no manual vehicle entry required
-
Deliver accurate, spec-based quotes that don’t need correction after the fact
-
Factor ADAS, EV data, and write-off history into pricing without adding steps for the customer
-
Reduce form abandonment by cutting the number of fields the customer has to complete
-
Build renewal and claims experiences that already know the vehicle’s current details
Online Marketplaces & Classifieds
Listing quality drives buyer engagement. When vehicle details are accurate and consistent, buyers trust the platform - and sellers spend less time creating listings.
-
Auto-populate listings with verified specs from a rego lookup - accurate, standardised, and instant
-
Display risk indicators (write-off, stolen, encumbered) alongside listings to build buyer confidence
-
Power search and filter features with clean, structured data that improves discovery
-
Reduce post-sale disputes caused by inaccurate vehicle descriptions
-
Offer enriched vehicle profiles that include ADAS features, EV specs, and warranty status
Finance & Lending Platforms
Every unnecessary field in your application is a chance for the customer to drop off. Pre-filling vehicle details removes friction at the most critical point in the funnel.
-
Pre-populate finance applications with verified vehicle identity and specifications
-
Run PPSR, write-off, and stolen checks in the background without interrupting the customer journey
-
Support instant pre-approval workflows with real-time asset identification and valuation
-
Give customers confidence that the vehicle details in their application are correct from the start
Dealer Management Systems & Dealerships
Every interaction in a dealership touches vehicle data - from the trade-in desk to the service drive. When the data flows automatically, customers wait less and staff do more.
-
Auto-fill trade-in appraisals, sales records, and finance documentation from a rego lookup
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Provide customers with instant, transparent vehicle history and specification summaries
-
Reduce handover time between departments by ensuring consistent data from first interaction
-
Speed up the service booking process by auto-populating vehicle details and warranty status
-
Surface registration status and expiry alongside vehicle details at first interaction. Your customer doesn't have to check whether their rego is current, your system already knows.
Parts Suppliers & Repairers
When a customer calls or visits with a rego, they expect you to know their vehicle instantly. A fast, accurate lookup is the difference between a sale and a lost customer.
-
Identify the exact vehicle from a rego - no need for the customer to provide a VIN or guess at their variant
-
Match the correct part first time by retrieving precise make, model, engine, and body type data
-
Pre-fill repair orders with vehicle specs, ADAS features, and warranty information
-
Reduce returns and rework caused by incorrect vehicle identification
Fleet & Mobility Platforms
Whether your users are drivers, fleet managers, or leasing administrators, their experience improves when vehicle data is accurate, automatic, and always up to date.
-
Onboard drivers and vehicles instantly with a rego lookup instead of manual paperwork
-
Display accurate EV charging data, service schedules, and warranty status in driver-facing apps
-
Automate compliance and registration checks without requiring manual input from fleet admins
-
Build self-service portals where users can retrieve vehicle details without contacting support
Measurable Impact
Businesses that embed verified vehicle data into their customer-facing systems consistently report improvements across key experience and operational metrics:
Faster onboarding
Reduce vehicle data entry from minutes to seconds with a single rego lookup
Lower abandonment
Fewer form fields and instant pre-fill keep customers moving through your funnel
Fewer errors
Verified data eliminates the typos, misidentifications, and inconsistencies that cause downstream rework
Higher customer confidence
Accurate vehicle details on quotes, policies, and listings signal professionalism and build trust
Reduced support load
Fewer calls and tickets related to incorrect vehicle information or manual corrections
Improved conversion
The faster and easier the experience, the more likely the customer is to complete the transaction
The return on investment isn’t theoretical. It’s in your conversion rate, your support queue, and your Net Promoter Score.
Why InfoAgent
InfoAgent sources passenger and light commercial vehicle data from a combination of official and industry providers:
Authorised NEVDIS & FCAI broker
Registration, VIN verification, write-off and stolen status from Australia’s official vehicle register.
Ethically sourced data
Every dataset comes from authorised government and manufacturer channels. We know exactly where your data comes from, and so will you.
3 Access Points
API, MCP, Desktop Portal.
Flexible lookup options
Query by VIN, rego, or chassis number. Whatever your workflow requires.
Combine with other datasets
Add PPSR, ADAS, EV, warranty, paint codes, and more - all via the same API. No separate integrations.
75+ years of combined experience
Deep understanding of Australian vehicle data, registries, and industry context.
100,000+ lookups daily
Proven at scale for national platforms, insurers, lenders, and government agencies.
Local, responsive support
Real people in Australia who understand vehicle data. Not a ticket queue. Not offshore.
Simple pricing
Per-transaction with volume discounts. No hidden fees.