Auto-IT
- Jul 6
- 2 min read
Client Overview
Auto-IT is a leading Australian-based provider of dealer management software systems (DMS) tailored for retail dealerships across the automotive, trucking, agriculture, and construction industries. With over 40 years of expertise, Auto-IT is one of Australasia’s largest DMS providers, serving clients in Australia, New Zealand, the USA, Canada, Southeast Asia, Africa, Fiji, and Mexico. The company is renowned for its innovative solutions, seamless OEM integrations, and commitment to customer support.
In recent years, Auto-IT has focused on developing mobile and browser-based applications that improve operational efficiencies across sales, admin, service, parts, marketing, and management. Their solutions streamline workflows, enhance data accuracy, and help dealerships achieve better customer outcomes.
The Need for Reliable National Vehicle Data
Auto-IT sought to enhance its service offerings by integrating reliable, real-time vehicle data into their workflows. This would allow their customers - dealerships across various industries - to:
Access up-to-date vehicle information.
Automate workflows in service departments.
Improve operational efficiency and reduce risks, such as servicing unregistered vehicles.
Auto-IT searched for a partner capable of delivering accurate national vehicle data via a modern API.
Criteria for Selecting a Data Provider
Auto-IT’s ideal partner needed to meet stringent criteria:
Comprehensive National Coverage: The provider had to cover all Australian states and territories, ensuring consistent service for Auto-IT’s Australian customers.
Exceptional Reliability: The data service had to be available 24/7, with exceptional uptime and minimal outages.
Up-to-date Vehicle Data: The provider needed to demonstrate access to the most recent and accurate vehicle data.
Deep Expertise: A thorough understanding of vehicle data, including potential anomalies, was essential to ensure data accuracy and reliability.
Modern API Integration: The provider needed a fast, easy-to-integrate API built with the latest technologies and a competent test environment.
"Integrating InfoAgent’s vehicle data API has been a game-changer for our clients. Our customers’ service departments now operate more efficiently, reducing errors and ensuring compliance effortlessly. The seamless integration process and ongoing support from InfoAgent have made this a truly transformative partnership”.
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